Key details

About the Hotel

Sheikh Zayed Road, Dubai

Near the Burj Khalifa

Great

8.9

9.6

/10

4.9

4.5

Loved by Shangri-La Dubai guests

Attentive staff

Amazing breakfast

Luxurious stay

Spacious bathroom

Excellent service

Comfortable beds

"The pool on the 4th floor has an incredible view of the Burj Khalifa, which is one major reason we booked here."

Jennifer from United States

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"Was it the dramatic location in downtown with stunning views of Burj Khalifa?"

Andrew Gyure from Vietnam

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"The room was amazing especially the horizon room."

Diamond from Australia

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5-star luxury oasis in Dubai

Amenities

Shangri-La Dubai offers a comprehensive array of services, including a Grand Pool Complex with stunning views of the Burj Khalifa. The hotel includes the Horizon Club Lounge, where guests enjoy private check-in and a dedicated concierge service. A 24-hour fitness center equipped with the latest exercise machines caters to fitness enthusiasts.

Rooms

The hotel provides a selection of 301 luxurious rooms and suites, each designed to enhance the guest experience. Many accommodations feature private balconies with breathtaking views of the Dubai skyline. Guests can find distinctive options, including the 2-bedroom Shangri-La Suite with ample space for relaxation and entertainment.

Location

Situated in the heart of Dubai, Shangri-La Dubai allows easy access to major attractions such as the Dubai Mall and the Dubai Fountain. The hotel lies just 15 minutes from Dubai International Airport, ensuring convenient travel for visitors. The surrounding area includes a vibrant selection of shops, restaurants, and cultural landmarks.

Wellness

The hotel houses the renowned CHI, The Spa, offering treatments inspired by Asian traditions. Guests can unwind in one of the seven private treatment rooms or experience the signature Heavenly Massage. A sauna and steam room complement the spa, promoting relaxation and wellness.

Dining

Shangri-La Dubai presents a variety of culinary options at multiple on-site restaurants. Guests can explore authentic Middle Eastern and Asian cuisine at the award-winning Shang Palace. The Shades restaurant offers vibrant outdoor dining, complete with a breathtaking view of the Dubai skyline.

Highlights

Location: Easy access to Dubai Mall and cultural landmarks

Rooms: 301 luxurious rooms and suites with stunning views

Dining: Multiple on-site restaurants featuring diverse cuisines

Wellness: CHI, The Spa with seven private treatment rooms

Must-do experiences

Indulge in a traditional Emirati breakfast at Al Fanar Restaurant.
Visit the Dubai Frame for stunning views of the skyline.
Explore the spice and gold souks for authentic local shopping.
Take a sunset cruise on Dubai Creek for beautiful city views.
Enjoy a cultural night at Al Shindagha Museum for heritage insights.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Deluxe Twin Room Sea View
2 persons
45 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Deluxe Twin Room Burj Khalifa View
2 persons
45 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Picture-perfect Room
2 persons
45 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

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Check Dates & Room Rates

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September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.9/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Billiard tables
Squash
Yoga class
Sports trainer

Guest Parking

Private parking is possible on site for free.

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Shangri-La Dubai boasts a delightful range of dining experiences, showcasing both international flavors and traditional cuisines. From family-friendly cafes to elegant lounges, guests are invited to indulge in thoughtfully curated menus that highlight the essence of culinary artistry against breathtaking city views.

Dunes Cafe

International

Ambiance

Family friendly with a casual yet inviting atmosphere

Key Offerings

A vibrant buffet featuring cereals, fruits, mezze, spiced Asian stews, and eggs cooked to order, complemented by a selection of halal, vegetarian, gluten-free, and dairy-free options.

Reservation

Not needed

Open daily for breakfast, lunch, and dinner: 06:00 - 10:30, 12:00 - 15:00, 19:00 - 00:00

Shang Palace

Cantonese and Chinese

Ambiance

Family friendly with a traditional touch

Key Offerings

Authentic Cantonese dishes, served in traditional style on bamboo platters and lotus leaves, with a variety of vegetarian, gluten-free, and dairy-free options available.

Reservation

Recommended

Open daily for lunch and dinner: 12:30 - 15:00, 19:00 - 00:00 (with extended hours on Fridays until 16:00)

Shangri-La Dubai Location

Sheikh Zayed Road, Dubai

Explore Dubai

Explore the Area

The Green Planet by Meraas

20 minutes' walk

An indoor rainforest featuring diverse flora and fauna. Great for families, with interactive exhibits and guided tours available.

Dubai Aquarium & Underwater Zoo

30 minutes' walk

Home to thousands of aquatic animals. Offers underwater tunnel views and a unique chance to dive with sharks and rays.

Burj Khalifa

10-minute drive

The world's tallest building with breathtaking observation decks. Advance ticket booking recommended to avoid long queues.

The Dubai Fountain

10-minute drive

A captivating fountain show set to music, located near Dubai Mall. Shows occur daily and are free to enjoy.

Dubai Creek Kayaking

10-minute drive

Kayak through historic Dubai Creek. Equipment rental available, perfect for outdoor enthusiasts and families alike.

Relaxation at Spa

5-minute drive

Indulge in a luxurious spa offering massages and wellness treatments. Appointments recommended for a rejuvenating experience.

Visit Hub Zero

16 minutes' walk

An immersive gaming venue featuring VR experiences and arcade games. Fun for both thrill-seekers and families.

Jebel Jais Hiking

10-minute drive

Hiking trails in the mountains with stunning views. Ideal for thrill-seekers and nature lovers looking for a day trip.

Shang Palace

4 minutes' walk

Authentic Chinese dining with fine décor. Signature dishes include dim sum and Peking duck; reservations recommended.

Hoi An

4 minutes' walk

Vietnamese cuisine served in a cozy atmosphere. Known for its pho and seafood, catering to different dietary needs.

The Act

2 minutes' walk

Upscale dining with live performances. Offers an extravagant menu and unique cocktails-ideal for a special night out.

Al Safadi Restaurant

14 minutes' walk

Lebanese eatery famous for its grilled meats and mezze. Family-friendly and great for sharing hearty, flavorful dishes.

Dubai Opera

10-minute drive

A stunning venue for international performances, including concerts and ballet. Check the schedule for family-friendly shows.

Souk Al Bahar

10-minute drive

A vibrant marketplace with shops and eateries. Enjoy live music, dining, and cultural events-fun for all ages.

The White Dubai

10-minute drive

An energetic nightlife spot with indoor and outdoor seating. Known for DJ performances and a lively atmosphere.

Pavilion Downtown

10-minute drive

Casual dining venue with outdoor seating offering views of the Burj Khalifa, along with art events and live music performances.

Getting around

City Centre
Dubai 5 min · 1400 ft
Airports
Dubai Creek SPB (DCG) 16 min · 6.5 mi
Dubai (DXB) 40 min · 16.3 mi
Train
Financial Centre Station 6 min · 1700 ft
Underground
Financial Centre 6 min · 1700 ft
Bus
Bus stop 3 min · 700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of AED 120.0 per person.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Italian, Romanian, Greek, Turkish, Arabic, Hindi, Bahasa Indonesian, Tagalog / Filipino, Vietnamese

Number of floors:

Number of rooms:

304

Former name

Shangri-La Hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise the Shangri-La Dubai for its spacious and well-equipped rooms, often located on high floors offering amazing views, especially of the Burj Khalifa. Many find the breakfast wonderful, with a wide selection of international options to start the day, while dining experiences at Shang Palace and Dunes Café also receive high marks. The Horizon Club access is considered worth the extra money, providing a relaxing environment and great benefits; however, the hotel is described by some as being a bit dated. The hotel also features excellent facilities, like the pool area that also provides breathtaking views of the city.

Review score

Based on 2231 verified reviews

9.3 /10

Perfect

93 %

Recommend

Staff

9.4/10

Cleanliness

9.2/10

Paid Wi-Fi

7.8/10

Value for money

8.5/10

Pros

Attentive staff

Burj Khalifa view

Clean pool

Efficient service

Cons

Chaotic breakfast

Sound proofing issues

Elijah from United States

Family with children

Deluxe King Room Burj Khalifa View

4 nights in November 2025

Reviewed: January 25, 2026

6/10

wrong order obstructed view

the breakfast had many options and all items seemed fresh, though i mostly stuck to the omelet station.

i ran into a problem with the room service. the menu was confusing and the person i spoke with on the phone seemed unsure of the options. my order was wrong, and it took forever to get it corrected.

0 Helpful

mia from germany

Family with children

deluxe king room burj khalifa view

3 nights in November 2025

Reviewed: December 18, 2025

8.7/10

wonderful experience!!!

impeccably clean hotel friendly staff convenient bus knowledgeable driver

The hotel is impeccably clean and the staff are very diligent. andrew at the ikandy pool was particularly lovely and friendly. muhammad at the door area was also genuinely helpful. Nothing seemed too difficult for him. the gym facilities impressed my boyfriend. the complimentary bus to the mall was very convenient and the driver was knowledgeable.

the room's design seemed a little dated.

Service

9/10

The staff are attentive and kind, going above and beyond to ensure a nice stay. They were available at any time. keith was very helpful and tried to. i noticed the warmth of the staff immediately.

Location

9/10

the hotel features quick access to downtown and offers a convenient free shuttle service, which takes only minutes to reach the mall. its location on sheikh zayed road provides scenic views. the building is close to downtown attractions and a local metro.

Facilities

8/10

the gym has a variety of equipment to meet different fitness needs, and the pool area offers a relaxing escape with a great view. i saw that dunes café offers a varied and delicious breakfast buffet. the hotel includes an outdoor pool.

0 Helpful

Reese from Canada

Couple

deluxe king room burj khalifa view

3 nights in November 2025

Reviewed: November 27, 2025

6/10

underwhelming stay, some issues

dated decor inconsistent shower pressure

the staff were friendly and helpful, always greeting me with a smile.

the hotel felt a bit old. the room's decor seemed dated, i think (it needed a refresh). the shower pressure was inconsistent. also, the breakfast buffet was okay, but some items seemed like they had been sitting out for too long.

0 Helpful

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